Shipping & Returns
SHIPPING & RETURNS
Returns & Exchanges
IF AN ITEM IS BEING RETURNED IT MUST BE UNWORN , UNWASHED, NOT DAMAGED, AND UNUSED. A STORE CREDIT IS THE ONLY OPTION
LINGERIE AND SWIMWEAR
CAN NOT BE RETURNED UNDER ANY CIRCUMSTANCES
PLEASE EMAIL nalinijones49@gmail.com if you have questions regarding sizing.
ZALEX INC.
PLEASE EMAIL nalinijones49@gmail.com for return adrdess
NO REFUNDS, NO EXCEPTIONS, NO CANCELLATIONS.
STORE CREDIT ONLY. ITEMS MUST BE REPORTED WITHIN 3 BUSINESS DAYS FOR AN EXCHANGE.
Customers are responsible for the return of shipping
ONCE AN ORDER HAS BEEN PLACED, NO CHANGES CAN BE MADE.
Shipping fees are non-refundable.
Purchases are shipped through certified mail.
Shipping takes 5-30 business days. ( Covid-19 can impact shipping for up to 15 additional business days).
NO RETURNS ON USED ITEMS
If there is an issue with your product please email customer service within 24 hours of receiving your products.
Ground — $10 flat rate