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123 Street Avenue, City Town, 99999

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Shipping & Returns

SHIPPING & RETURNS

Returns & Exchanges

IF AN ITEM IS BEING RETURNED IT MUST BE UNWORN , UNWASHED, NOT DAMAGED, AND UNUSED. A STORE CREDIT IS THE ONLY OPTION

LINGERIE AND SWIMWEAR

CAN NOT BE RETURNED UNDER ANY CIRCUMSTANCES

PLEASE EMAIL nalinijones49@gmail.com if you have questions regarding sizing.

ZALEX INC. 
PLEASE EMAIL nalinijones49@gmail.com for return adrdess

NO REFUNDS, NO EXCEPTIONS, NO CANCELLATIONS.

STORE CREDIT ONLY. ITEMS MUST BE REPORTED WITHIN 3 BUSINESS DAYS FOR AN EXCHANGE.

Customers are responsible for the return of shipping

ONCE AN ORDER HAS BEEN PLACED, NO CHANGES CAN BE MADE.

  • Shipping fees are non-refundable.

  •  Purchases are shipped through certified mail.

  • Shipping takes 5-30 business days. ( Covid-19 can impact shipping for up to 15 additional business days). 

  • NO RETURNS ON USED ITEMS 

  • If there is an issue with your product please email customer service within 24 hours of receiving your products. 

Ground — $10 flat rate